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Overview

Stripe is the payment processor that fusionCore uses to charge cards and bank accounts. Before members can pay through fusionCore, you choose which payment methods Stripe will accept. You do this in the Stripe Dashboard, not in Salesforce. A payment method is a way to pay: a card, an ACH bank transfer, and so on. Card is enabled by default. You turn the others on yourself.

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Prerequisites

  • You have a Stripe account and can log in to the Stripe Dashboard.
  • Your fusionCore implementation team has connected (or is connecting) this Stripe account to your Salesforce org.

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Enabling Payment Methods

1

Log in to Stripe

Sign in to the Stripe Dashboard.
2

Open payment method settings

Go to Settings → Payments → Payment Methods.
Stripe Settings menu
Stripe Payments settings
Stripe Payment Methods page
3

Open the Default method set

Click Default.
4

Enable the methods you want

Under Default, enable each payment method you want to accept.
Default payment methods enabled in Stripe

Default payment methods in Stripe

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Which Methods fusionCore Supports

fusionCore charges payments through Stripe in two ways, and the supported methods differ:
  • Connected-account setup (the default, where fusionCore connects your Stripe account through the fusionCore platform account): only Card and ACH bank transfers are supported.
  • Stripe Direct setup (where your org uses its own standalone Stripe account): Card, ACH, Alipay, and WeChat Pay are supported.
If you are not sure which setup you have, ask your fusionCore implementation team.
Enabling a method in Stripe is only the first step. fusionCore also needs a matching Payment Type record on your Payment Provider Account in Salesforce for that method to work. Your implementation team configures these once your Stripe methods are set.

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Limitations and Common Pitfalls

  • Alipay and WeChat Pay require the Stripe Direct setup. On a connected-account setup, fusionCore blocks these methods. If you try to add a Payment Type for Alipay or WeChat Pay, Salesforce rejects it with “This payment method is not available with current Stripe setup.” Enabling them in Stripe alone will not make them usable in fusionCore.
  • Enabling a method in Stripe does not enable it in fusionCore. Each method must also have a matching Payment Type record on the Payment Provider Account in Salesforce. Enabling extra methods in Stripe that fusionCore does not support has no effect in fusionCore and is not recommended.
  • Card is on by default; ACH is not. You must enable ACH manually if you want to accept bank transfers.
Stripe’s available payment methods and supported countries change over time. Check stripe.com/global for the current list.