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Overview

The Subscription Start Date Updater keeps the Subscription Start Date current on quotes that have not been activated yet. It is a nightly scheduled batch job in Subscriptions (FCORE_MEM): SubscriptionStartDateUpdaterBatch, job name FC: Subscription Start Date Updater. By default it runs at midnight. Each night it looks for subscription order lines on Open or Draft quotes whose Subscription Start Date is in the past, and rolls that date forward to the current day. Nothing else on the order changes. This stops a quote that was prepared a few days ago from carrying a stale, already-past start date when it is finally activated.

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What the Updater Changes

The batch updates an Order Product line (OrderItem) only when all of the following are true:
  • The Order is a Quote (Order.Type__c = 'Quote').
  • The Order status is Open or Draft.
  • The product is a subscription product (Product2.Is_Subscription__c = true).
  • The Subscription Start Date (Subscription_Start_Date__c) is earlier than today.
  • The line is not a renewal (Renewed_From__c is empty).
  • Prevent Subscription Date Auto Update (Prevent_Subscription_Date_Auto_Update__c) is unchecked.
When all of those match, it sets Subscription_Start_Date__c to the current day. It changes nothing else.
This batch job runs for join orders only. Renewal orders are skipped entirely. A renewal order’s products have their Renewed From field (FCORE_MEM__Renewed_From__c) populated with the purchase activity they were renewed from, and the updater ignores any line where that field is set.

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Prerequisites

  • You need a Salesforce admin (someone with access to Setup) to schedule the batch job.

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Schedule the Batch Job

1

Open Schedule Apex

In Setup, go to Scheduled Jobs, then click Schedule Apex. See Scheduled Jobs in fusionCore for the general procedure.
2

Select the updater class

For Apex Class, choose SubscriptionStartDateUpdaterBatch. Give the job a name (for example, FC: Subscription Start Date Updater) and schedule it to run every day. The default run time is midnight.
3

Save

Click Save. The job now runs every night and rolls the Subscription Start Date forward on eligible quote lines.

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Opt a Line Out of the Updater

You can stop the updater from touching an individual Order Product.
1

Open the Order Product

On the Order, open the Order Product line you want to exclude.
2

Check Prevent Subscription Date Auto Update

Set Prevent Subscription Date Auto Update (Prevent_Subscription_Date_Auto_Update__c) to checked. The batch job now skips this line on future runs.
Order Product line with the Prevent Subscription Date Auto Update checkbox

The Prevent Subscription Date Auto Update field on an Order Product

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Limitations and Common Pitfalls

  • It always sets today, never the original quote date. The updater rolls the start date forward to the current day every time it runs. A quote left open across several days keeps getting pushed forward, so the start date on an old quote will not be the date you originally entered. This can surprise staff who expect the date to stay put.
  • The only opt-out is the prevent checkbox. To freeze a line’s start date, check Prevent Subscription Date Auto Update (Prevent_Subscription_Date_Auto_Update__c, unchecked by default). There is no other way to exclude a line.
  • Narrow, silent scope. The updater touches only Quote orders in Open or Draft status, with a subscription product, a past start date, and no Renewed From value. A line that misses any one of those conditions is left unchanged, with no message.
  • Renewal-created lines are excluded. Any line whose Renewed From field is set is ignored, so renewals are never affected.