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You can update a Wallet Item to change its nickname or to replace the underlying payment details. Renaming is a simple in-place edit. Changing anything beyond the nickname does not modify the existing method — fusionCore retires the old Wallet Item and creates a new one, because the payment details on the original cannot be altered in Stripe. Staff edit Wallet Items directly in Commerce from the contact’s Wallet action. Portal users edit their own through the fusionCore: Wallet Items component on the My Wallet page; both use the same Commerce wallet UI.
When you change any detail other than the nickname, the original Wallet Item is retired and a new one is created in its place.

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Editing a Wallet Item as a Staff User

1

Open the contact's wallet

On a Contact record, click the Wallet action.
A Contact record with the Wallet action highlighted
2

Edit the Wallet Item

On the wallet view, click the pencil icon for the Wallet Item you want to edit.
The wallet view with the pencil edit icon on a Wallet Item
To change only the nickname, edit that field and click Save.
Editing the nickname of a Wallet Item
To change other details, click Edit, make your changes, then click Save. This retires the old Wallet Item and creates a new one.
Editing the full payment details of a Wallet Item

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Editing a Wallet Item as a Portal User

1

Open My Wallet

In the Portal, navigate to the My Wallet tab.
2

Edit the Wallet Item

On the wallet view, click the pencil icon for the Wallet Item you want to edit.
The My Wallet view with the pencil edit icon on a Wallet Item
To change only the nickname, edit that field and click Save.
Editing the nickname of a Wallet Item in the Portal
To change other details, click Edit, make your changes, then click Save. This retires the old Wallet Item and creates a new one.

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Limitations and Common Pitfalls

  • Changing details replaces the method. Only the nickname can be edited in place. Any other change retires the original Wallet Item and creates a new one, because the stored payment details cannot be altered at the provider. Expect the old entry to disappear from the active list.
  • Removed Wallet Items are not hard-deleted. When a Wallet Item is removed, fusionCore soft-deletes it (it sets Is_Removed__c, Removal_Date__c, and Removal_Reason__c) rather than deleting the record. The record persists for audit and reporting even though it no longer appears in the wallet.
  • Removal detaches the method in Stripe. Removing a Wallet Item fires the Stripe removal handler, which detaches the method on the provider side. Once removed, the method can no longer be used to pay and cannot be reactivated — save a new one instead.