Overview
The Discount Codes feature lets your organization quickly introduce codes that give customers a discount on selected products. Flexible configuration and usage tracking help ensure each code is used as intended.Key Capabilities
- Usage limits — set how many times a code can be applied overall, and an additional per-customer limit on the number of orders.
- Eligible products — not every product has to be eligible for a code; you control eligibility per product, and the dedicated Manage Products action makes it quick to configure.
- Built-in validation — fusionCore prevents a code from being applied to an order it does not qualify for.
- Multi-channel — codes can be applied by staff in Salesforce and by members in the portal.
Benefits
- Growth — encourage purchases by offering a lower price on selected products.
- Transparency — customers can see which code is applied and how it affects item prices.
Configuring and Working with Discount Codes
Creating a Discount Code
Create a discount code and set its discount amount and usage limits.
Configuring and Adding to Products
Make products eligible for a code with the Manage Products action.
Removing Products from a Code
Remove products from a code’s eligibility list.
Paying with a Discount Code
Apply a code to an order at pay time, in Salesforce or the portal.