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Overview

After you create a Business Unit, you can upload an image such as a logo. The image is reused across Business Unit processes, including financial documents, so your branding stays consistent. For example, suppose you run membership organizations in different locations, each with its own logo. You can add the right logo to each location’s Business Unit to make clear which unit you are working in. Behind the scenes, the upload screen stores your image as a Salesforce File and writes a public web address for that file into a URL field on the Business Unit. By default it writes to the Logo URL field (Logo_URL__c).
The uploaded image is stored at a public URL — anyone with the link can open it in a browser without logging in. Do not upload anything sensitive.

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Before You Start

  • You need permission to edit Business Units. The FC_Commerce_Manage_Config_Data permission set grants create and edit access to Business Units.
  • The Business Unit record must already exist. See Creating a Business Unit.

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How to Upload an Image

1

Open the Business Unit record

Open the Business Unit you want to add an image to.
2

Start the upload

In the top right corner, click Upload Image.
Business Unit record page with the Upload Image action highlighted in the top right corner.

The Upload Image action on a Business Unit record.

3

Choose a file

In the modal that opens, click Upload Files, then pick an image from your computer or drag and drop it onto the window.
Image upload modal showing the Upload Files button.

The Upload Files button in the image upload modal.

4

Choose where to save the image URL

Select the URL field on the record where the image’s web address should be saved.
The picklist lists every URL field on the Business Unit, including Website. The field is not chosen for you, so select Logo URL explicitly unless you have a reason to store the image elsewhere.
5

Adjust the crop

Choose which part of the image is saved. The square box in the middle marks the area that will be kept.
  • Use the slider (1) at the bottom to zoom in or out.
  • Use the adjusters (2) on the bottom and right of the box to resize the area you keep.
Image upload modal showing the crop box, zoom slider, and resize adjusters.

Cropping controls for the uploaded image.

6

Save

When the crop looks right, click Save. The image’s web address is written to the URL field you chose.
If an image is already linked to the same record and URL field, a prompt asks whether you want to overwrite it with the new one.

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Limitations and Common Pitfalls

  • The image is public. Saving the image creates a public download link and stores it in the URL field. Anyone with the link can view the image without signing in. Never upload confidential images.
  • Content Deliveries must be enabled. The upload uses Content Deliveries to generate the public link. If your org has not enabled it, the upload fails. Ask your administrator if uploads error out.
  • No field is selected by default. Because every URL field on the object appears in the list, you must pick Logo URL yourself. The screen remembers your last choice in a browser cookie, so a different browser or user starts with no field selected.
  • Logo URL is the field branding reads. Financial documents and other branding read from Logo_URL__c. If you save the image to a different URL field, your logo may not appear where you expect.