> ## Documentation Index
> Fetch the complete documentation index at: https://docs.fusioncore.us/llms.txt
> Use this file to discover all available pages before exploring further.

# Contacts

> Create and manage Contacts in fusionCore, and understand the fusionCore fields that appear on the Contact record.

## Overview

In fusionCore, Contacts are the people associated with an Account. They can represent:

* Staff or employees of a corporate member.
* Individual members, set up as Person Accounts (if enabled).
* Sponsors, donors, or volunteers associated with an organization.

A Contact holds person-specific details, such as job title, event participation, and donation history, and lets you tailor your communication and engagement with that person.

<Note>
  A Contact does not have to be linked to an Account. However, a Contact with no Account cannot create Orders through fusionCore automation, because that automation requires an Account.
</Note>

<Tip>
  You can set up validations that require every Contact to have an Account, depending on the needs of your organization.
</Tip>

## How to Create a Contact

<Steps>
  <Step title="Open the Contacts list">
    Click the **App Launcher**, type `Contacts`, then click **Contacts**.

    <Frame>
      <img src="https://mintcdn.com/fusionspan/9Wg7ZFISJlafsBv6/images/end-user-guides/4842127361/Screenshot_2025-01-03_at_12.25.37-PM.png?fit=max&auto=format&n=9Wg7ZFISJlafsBv6&q=85&s=28f988e68115278836c056011be23826" alt="The App Launcher search box with Contacts entered" width="322" height="230" data-path="images/end-user-guides/4842127361/Screenshot_2025-01-03_at_12.25.37-PM.png" />
    </Frame>
  </Step>

  <Step title="Start a new Contact">
    Click **New** in the top-right corner.
  </Step>

  <Step title="Fill out the Contact information">
    Enter the **Contact Information**. **Last Name** is required. Fill out any other fields you have information for.

    <Frame>
      <img src="https://mintcdn.com/fusionspan/9Wg7ZFISJlafsBv6/images/end-user-guides/4842127361/Screenshot_2025-01-03_at_12.26.56-PM.png?fit=max&auto=format&n=9Wg7ZFISJlafsBv6&q=85&s=06ccffbc4d9aacdfe91aae2d38536c46" alt="The new Contact form with Last Name and other fields" width="840" height="838" data-path="images/end-user-guides/4842127361/Screenshot_2025-01-03_at_12.26.56-PM.png" />
    </Frame>
  </Step>

  <Step title="Save the Contact">
    Click **Save**.
  </Step>
</Steps>

## fusionCore Fields on the Contact

fusionCore adds the following fields to the Contact record. The field labels include the word "Individual". The API names below include the package prefix (`FCORE_PAY__` for Commerce fields and `FCORE_MEM__` for Subscriptions fields).

| Field                             | API name                                       | Purpose                                                                                                                                                   |
| --------------------------------- | ---------------------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Total Available Individual Credit | `FCORE_PAY__Total_Available_Credit__c`         | The total available credit, summed from the Contact's Individual-type Credit records.                                                                     |
| Individual Exempt from Tax        | `FCORE_PAY__Individual_Exempt_From_Tax__c`     | When checked, excludes the Contact from tax on opportunities or orders.                                                                                   |
| Individual Membership             | `FCORE_MEM__Individual_Membership__c`          | Lookup to the current individual membership Purchase Activity. Auto-populated.                                                                            |
| Individual Membership End Date    | `FCORE_MEM__Individual_Membership_End_Date__c` | The furthest paid-through date for the individual membership, excluding the grace period. Auto-populated.                                                 |
| Individual Original Join Date     | `FCORE_MEM__Individual_Original_Join_Date__c`  | The Contact's first join date. Auto-populated.                                                                                                            |
| Individual Rejoin Date            | `FCORE_MEM__Individual_Rejoin_Date__c`         | The membership rejoin date for the Contact. Auto-populated when a lapsed membership is renewed.                                                           |
| Benefit                           | `FCORE_PAY__Benefit__c`                        | The current active benefit, or the last active benefit assigned. Only appears if the Sync Benefit to Contact field on the related Product is set to true. |

<Note>
  The Individual membership, join date, rejoin date, end date, and membership lookup fields are populated automatically. Do not edit them by hand — fusionCore overwrites any value you type in with the value it calculates, so your manual change will not stick.
</Note>

<Info>
  You can read more about the membership fields on the Contact [here](/end-user-guides/subscriptions/membership-info-on-account-contact).
</Info>

## Related Features

Once you can create and read Contacts, these features explain the data that flows onto them and the ways a Contact can be used.

<CardGroup cols={2}>
  <Card title="Account Address Flow Down" icon="location-dot" href="/end-user-guides/accounts/accounts/account-address-flow-down-auto-sync" arrow="true">
    How an Account's Billing Address flows down to a related Contact's Mailing Address.
  </Card>

  <Card title="Person Account Support" icon="user" href="/end-user-guides/accounts/person-account-support/index" arrow="true">
    When a Contact is an individual member, stored as a combined Account and Contact in one Person Account record.
  </Card>

  <Card title="Membership info on Account and Contact" icon="id-card" href="/end-user-guides/subscriptions/membership-info-on-account-contact" arrow="true">
    What populates the Individual Membership and credit fields you see on the Contact.
  </Card>
</CardGroup>
